Signed in as:
filler@godaddy.com
Introduction
Welcome to House of Royal Poo-chies LLC’s website. These Terms and Conditions govern your use of our website and the purchase of products from us. By accessing or using our website, you agree to be bound by these Terms and Conditions. Please read them carefully before making any purchases.
1. General Terms
1.1. Website Use: By using this website, you confirm that you are at least 18 years old or have the consent of a parent or guardian, and that you agree to these Terms and Conditions.
1.2. Modification: We reserve the right to update or change these Terms and Conditions at any time without prior notice. Your continued use of the website following any changes constitutes acceptance of those changes.
1.3. Privacy Policy: Your use of our website is also governed by our [Privacy Policy], which outlines how we collect, use, and protect your personal information.
2. Products and Services
2.1. Product Descriptions: We strive to ensure that the products on our website are accurately described. However, we do not warrant that the descriptions, images, or other content are error-free, complete, or current.
2.2. Pricing: All prices listed on our website are in US dollar and are subject to change without notice. We are not responsible for any pricing errors.
2.3. Product Availability: We cannot guarantee the availability of any product. We reserve the right to discontinue any product at any time.
2.4. Order Acceptance: We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product or pricing information, or suspicion of fraud.
3. Shipping and Delivery
3.1. Shipping: We offer various shipping options, and the costs will be calculated at checkout. Shipping times are estimated and are not guaranteed.
3.2. Delivery: Once an order is shipped, it is the responsibility of the carrier to deliver the package. We are not responsible for any delays, lost items, or damages incurred during shipping.
4. Returns and Refunds
4.1. Return Policy: Please refer to our Return Policy for information on returns and refunds. All returns must comply with the terms outlined in the Return Policy.
4.2. Refunds: Refunds will be processed according to the method of payment used for the purchase. Please allow up to 10 business days for the refund to be processed.
5. Intellectual Property
5.1. Ownership: All content on this website, including text, images, logos, and designs, is the property of House of Royal Poo-chies LLC or its content suppliers and is protected by intellectual property laws.
5.2. Use of Content: You may not reproduce, distribute, or use any content from this website for commercial purposes without our prior written consent.
6. Limitation of Liability
6.1. Disclaimer: House of Royal Poo-chies LLC provides the website and its contents on an “as is” and “as available” basis. We do not guarantee that the website will be error-free, secure, or uninterrupted.
6.2. Liability: To the maximum extent permitted by law, House of Royal Poo-chies LLC shall not be liable for any direct, indirect, incidental, or consequential damages arising out of or related to the use of our website or the purchase of products from us.
7. Governing Law
7.1. Jurisdiction: These Terms and Conditions are governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law principles.
7.2. Dispute Resolution: Any disputes arising out of or related to these Terms and Conditions or your use of the website shall be resolved through binding arbitration in Texas.
8. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us via email: CustomerSupport@HouseofRoyalPoo-chies.com.
9. Severability
If any provision of these Terms and Conditions is found to be unlawful, void, or unenforceable, the remaining provisions will remain in full force and effect.
10. Entire Agreement
These Terms and Conditions, along with our Privacy Policy and Return Policy, constitute the entire agreement between you and House of Royal Poo-chies LLC regarding your use of the website and supersede any prior agreements or understandings.
At House of Royal Poo-chies LLC, we want you and your designer poo-chies to be completely satisfied with your purchase. If you are not entirely happy with your order, we offer a hassle-free return policy.
**Eligibility for Returns:**
1. Items must be returned within 14 days of the delivery date.
2. Products must be unused, unwashed, and in their original condition, with all tags attached.
3. The item must be in its original packaging, including any accessories, manuals, or other items included with the product.
4. Custom or personalized items are not eligible for return unless they are defective or damaged upon receipt.
**Return Process:**
1. To initiate a return, please contact our customer service team at CustomerSupport@HouseofRoyalPoo-chies.com with your order number and the reason for the return.
2. Once your return request is approved, you will receive detailed instructions on how to return your item.
3. Please ensure the item is securely packaged to avoid any damage during transit. We recommend using a trackable shipping service to ensure your return is received.
4. The customer is responsible for return shipping costs unless the item is defective or damaged upon receipt.
**Refunds:**
1. Once your return is received and inspected, we will notify you via email of the approval or rejection of your refund.
2. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-10 business days.
3. Please note that original shipping charges are non-refundable unless the return is due to our error (e.g., wrong item shipped, defective product).
**Exchanges:**
1. If you wish to exchange an item for a different size, color, or style, please follow the return process and place a new order for the desired item.
**Non-Returnable Items:**
1. Gift cards
2. Custom or personalized items (unless defective)
3. Items marked as final sale or clearance
**Damaged or Defective Items:**
If you receive an item that is damaged or defective, please contact us within 7 days of receiving the item with your order number and a photo of the damage or defect. We will arrange for a replacement or refund as quickly as possible.
**Contact Us:**
For any questions regarding our return policy or to initiate a return, please contact our customer service team at CustomerSupport@HouseofRoyalPoo-chies.com. We are here to help!
Copyright © 2024 House of Royal Poo-chies, LLC - All Rights Reserved.
Powered by GoDaddy
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.